top of page
Search


Leveraging Neuroscience in Transformational Change
Most change initiatives fail for one reason: people struggle with the internal shift change requires. This article explores how neuroscience strengthens classic change management theory by reducing learning anxiety, building resilience, and helping people actively move through transition. When organisations support both the system and the self, change becomes sustainable.

Marcus Ward
Feb 174 min read


2026 Predictions: Why Strategy Won't Be the Problem, Focus Will
If 2025 was the year leaders realised something isn't lining up between strategy and delivery, 2026 will be the year that gap becomes impossible to ignore. Here's what I think will separate the organisations that deliver from those that just stay busy.

Marcus Ward
Dec 18, 20254 min read


2025 in Review: What This Year Taught Us About Change, Performance and Being Human
If 2025 could be summed up in one line, it would be this: Strategy has never been more ambitious. But the real differentiation lies in teams that can deliver without burning out. Across resources, utilities, government and not for profits, we’ve spent the year listening to leaders, working alongside teams, and continuing our People, Productivity and Performance research. This isn’t a victory lap. It’s a reflection on what we’ve seen, what we’ve learned, and what this year dem

Marcus Ward
Dec 12, 20254 min read


Moulding Connections: How One Pottery Day Reshaped Our Team
Clay, Laughter and the secrets of Team Building Staff takeover blog written by Hazel Thom Our team is full of high performing, high...
hazelthom
Aug 8, 20254 min read


Starting a Project vs. Setting It Up for Success: The Shift to high performance
“We’ve kicked it off—it’s in progress.” We hear it all the time. But behind many of these statements is a quieter truth: Most...
hazelthom
Jun 13, 20254 min read


June Matters: The Quiet Reset That Shapes Your Financial Year
Each year around this time, I notice a shift in tone during conversations with clients. The words change—some say “we’re crawling to the...
hazelthom
Jun 6, 20254 min read


What Is Strategic Delivery Drift?
Strategic Drift- The silent force derailing strategy Written By Marcus Ward The silent force derailing strategy — and how to spot it...
hazelthom
May 7, 20254 min read


Project or Product? Choosing the Right Path for Delivering Outcomes That Matter
Image Credit Marc Hundleby - Twenty2 Collective If you’ve spent any time in delivery—whether as a sponsor, PM, team lead, or exec—you’ll...

Marcus Ward
Mar 29, 20254 min read
The PMO: The Enabler of a High-Performing and Happy Organisation
A few years ago, I walked into a meeting with a leadership team at a State Government Agency . Their PMO was struggling, and frustration...

Marcus Ward
Mar 8, 20254 min read


Leadership Blind Spots: How Self-Assessment Makes You a Better Leader
Are You the Bottleneck in Your Own Organisation? Most leaders don't wake up thinking, I'm the problem. But sometimes, we are. And in industries like resources, utilities, government, and not-for-profits, where projects run on tight margins, complex regulations, and demanding stakeholder expectations, a leader's self-awareness can mean the difference between project success and costly failure. The best leaders don't just assess their teams. They assess themselves. In this arti

Marcus Ward
Feb 28, 20256 min read


Beating Resistance to Change and Change Fatigue: How High-Performing, Happy Teams Adapt Faster
The Real Challenge of Change Management Over the years, I've worked with leaders across resources, energy, utilities, and government who are responsible for delivering major transformation projects. They face challenges like: "We've rolled out new systems, but people keep reverting to the old ways." "We're leading an industry shift, but our people are just fatigued." "We've explained why the change is happening, but engagement is still low." At the core of these challenges is

Marcus Ward
Feb 15, 20255 min read


Burnout is not a Badge of Honour: How to Build a Productive High-Performance Culture Without Breaking Your People
My Own Road to Burnout A few years ago, I wore burnout like a badge of honour. Back-to-back meetings, high-pressure deadlines, constant demands. I told myself this was what high performance looked like. I convinced myself that exhaustion was proof of commitment and just kept pushing through. Then the cracks started to show. My productivity dipped. My patience wore thin. The passion I had for my work felt more like a distant memory than a driving force. I ended up in a place I

Marcus Ward
Feb 7, 20256 min read
What I Learned About High Performance and Happiness in Malaysia
Recently, I had the privilege of visiting Malaysia, a vibrant country where diverse cultures, traditions, and industries come together in...

Marcus Ward
Jan 29, 20254 min read


What does Happiness in the Workplace mean? A Blueprint for Australian Companies
In today’s workplace, happiness has shifted from being a “nice-to-have” to a strategic imperative. Businesses across Australia are...

Marcus Ward
Jan 10, 20256 min read


Values and Strategic Quitting: The Power of Choosing
By integrating clear corporate values with the practice of strategic quitting, you equip your team and organisation to make better decisions
ivanmorales1
Dec 18, 20243 min read


October Resolutions: Making the Most of the Last 90 Days of the Year
What if, instead of waiting for January, you used October to reset, reflect, and focus? Enter the “October Resolutions”.

Marcus Ward
Oct 1, 20243 min read


5 Keys to High-Performing Teams: Insights from Our High Performance and Happiness Research
In our research at Twenty2 Collective, we’ve uncovered key factors that distinguish high-performing teams that are also genuinely happy.

Marcus Ward
Sep 26, 20246 min read


Italy's Fall at Euro 2024: Lessons on How to Create High-Performing Teams
Most people who know me, know I’m a football tragic. I've enjoyed the coverage from Euro 2024 and the reflections it has created so far. ...
tomdavis37
Jun 30, 20243 min read


How to Have Challenging Conversations with Staff (Without the Feedback Sandwich)
Why Most Managers Get Difficult Conversations Wrong If you've ever dreaded giving a team member tough feedback, you're not alone. Most managers either avoid the conversation altogether, or fall back on the feedback sandwich, opening with a compliment, dropping the criticism in the middle, and finishing with another positive. Good. Bad. Good. LinkedIn lit up recently after SmartCompany ran a piece on exactly this, referring to it as the "sh*t sandwich" model. And the response

Marcus Ward
May 12, 20245 min read


How to Run a Project Kick-Off Meeting That Actually Sets Your Project Up for Success
[ Why Your Project Kick-Off Meeting Matters More Than You Think In my experience, kick-off meetings are much like the starting pistol of a marathon. They signal the beginning of a journey that requires endurance, teamwork, and a clear path forward. Just like a wedding ceremony sets the tone for a marriage, a well-run project kick-off meeting establishes the foundation for everything that follows. And yet, in organisations across Australia, particularly in resources, construct

Marcus Ward
May 12, 20246 min read
bottom of page